Registration Policy
Registration & Cancellation Policy
Effective Date: June 27, 2025
1. Registration Confirmation & Cancellation
- Once payment is processed, you’ll receive a confirmation email. If you don’t see it within two weeks, please let us know.
- In-Person Event Contingency: If the live conference can’t proceed, MHBA may offer a digital alternative.
2. Attendee Refunds
- Cancellation requests must be submitted to the Modular Home Builders Association (MHBA) in writing.
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- Requests received 46 days or more before the first day of the conference qualify for a full refund, minus a $50 processing fee.
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- Requests received 45 days or fewer before the first day of the conference do not qualify for a refund.
- No-shows who haven’t provided a 45-day written notice are responsible for the full fee.
- Substitutions are welcome at any time at no extra charge.
3. Exhibitor Booth Assignments, Floorplan & Cancellation
- We’ll strive to honor your booth preferences; if unavailable, assignments are based on proximity to competitors, booth count, and submission date.
- MHBA reserves the right to adjust the floor plan.
- Cancellation or reduction in exhibit space must be submitted to MHBA in writing.
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- Requests received 46 days or more before the first day of the conference qualify for a 50% refund of exhibit fees
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- Requests received 45 days or fewer before the first day of the conference do not qualify for a refund.
4. Participation & Behavior
The Modular Home Builders Association (MHBA) is committed to providing a safe, productive, and welcoming environment to all participants. Participants are expected to conduct themselves professionally at all times during the conference. Use of obscene language, abusive behavior, or threatening behavior directed to any other conference participant or staff is not conducive to a learning environment and will not be tolerated. The MHBA staff has the right to remove any participant who is in violation of this policy, and no refunds of registration will be granted.
5. Use of Personal & Registration Information
The Modular Home Builders Association is committed to data privacy and protecting your personal information. By registering for the conference and submitting your contact information during the event registration process, you agree that the MHBA may share your information with event participants (exhibitors, sponsors, and attendees) for event communication and that you may receive event-related information from the MHBA and its participants. Otherwise, MHBA does not sell, rent, or share contact information with third parties.
6. Photo & Video Disclaimer
MHBA may photograph or record event activities for use in promotional materials. Attendance grants MHBA permission to use images or likenesses without additional consent or compensation.
Participants may share experiences at MHBA events online with colleagues and friends, but must respect the rights, safety, and creativity of other participants and the Modular Home Builders Association. Personal digital cameras are allowed at MHBA events for non-commercial (not sponsored or monetized) use. Participants are not permitted to take photos or videos where it is unsafe or disruptive, for example, in doorways, aisles, sidewalks, in front of or near presenters, etc. Participants may not obstruct views or disrupt the experience of other participants. The use of tripods, selfie sticks, or flash photography after a presentation begins is prohibited. Live streaming of any kind is not permitted.
7. Communicable Disease Release & Hold Harmless Agreement
By participating in a Modular Home Builders Association (MHBA) event, meeting, or function, you acknowledge that there is an unknown risk of your exposure to COVID-19. Such exposure carries with it a certain degree of risk that could result in illness, disability, or death. You agree to release and hold harmless MHBA, its employees, officers, and vendors from and against all claims of damages and liability resulting from exposure to COVID-19.
Participants are encouraged to follow the US Centers for Disease Control & Prevention (CDC) guidelines before, during, and after an MHBA event, meeting, or function. The CDC’s COVID-19 community-level tool classifies US counties into low, medium, or high with recommended prevention measures for each level. The CDC also has requirements and recommendations for domestic and international travel. CDC information regarding how to protect yourself from COVID-19 is available on their website at https://www.cdc.gov/.
At this time, participants at a MHBA event, meeting, or function are not required to provide proof of vaccination, antibodies, and/or negative tests or wear masks. If you are feeling unwell, have any symptoms associated with COVID-19, or have been in contact with anyone who may have COVID-19, you should stay home.